DevOps Organizational Change Transformation
Develop processes, train staff, and migrate your organization to a DevOps operational model
541511, 541512, 541614
IT Transformation Services for organizations supporting mission critical systems
AC Miller understands how to align your organization's IT needs with your company's corporate strategies and divisional goals. We combine industry standards with our team's subject matter expertise and tailor solutions catered specifically to meet your needs. After working with us, our clients often experience a reduction in total cost of ownership, elimination of service delivery deficiencies, marked improvements in financial profile, and an enhanced overall customer experience. Learn more about our services below.
ITIL Architecture & Implementation Support
Improve IT processes, eliminate operational redundancy, establish best practices
541614, 611420, 611430
Service Delivery Improvement & Mgmt
Improve service delivery, eliminate service disruptions, reduce service-related costs
541511, 541513, 541519
Leadership Development of IT Professionals
Enhance the leadership abilities and overall skills of the leaders within your IT organization
Process Improvement and Optimization
Define, track, and measure results & key metrics on a properly developed dashboard
Your company needs an experienced IT partner that delivers real results and real value; this is what sets AC MILLER apart:
about AC MILLER
Driven by the need to provide product/service excellence through process efficiency and customer commitment, AC Miller Consulting, LLC was founded in 2013 by its President, Dr. Alma Miller. As a certified ITIL V3 expert and PMP certified professional with a Doctorate and two Masters degrees, Dr. Miller has leveraged her academic and professional experience to quickly establish AC Miller Consulting as an up-and-coming player within its field. Since its inception, AC Miller has provided Project Management and ITIL training solutions for the US branch of SimpliLearn; provided assistance in drafting RFP responses for small IT firms; obtained a subcontract with DHS providing process architecture solutions for an expanding IT organization; developed transformation strategies for an O&M team to support the migration to a DevOps operational model; and continues to provide solutions for both commercial and government clientele interested in improving operations and developing their IT staff. Learn more about AC Miller Consulting below.
1st-Tier Subcontractor to MANTECH (formerly InfoZen) in support of DHS 5-year System Management Program. Developed processes for IT operations, provided architect solutions for data center management, oversight assistance to the Mission Assurance Department, and developed a strategy for DevOps implementation.
1st-Tier Subcontractor to CAEI, INC. in support of University of Maryland Medical Systems and WSSC. Provided staff augmentation support for the following labor categories: Business Analyst, Program Manager, ITIL Assessor, and Project Manager.
Provided consultation to VersaTech to its IT management and program leadership to improve performance on a critical federal program.
BlueCross BlueShield (BCBS)
Project Manager for BlueCross BlueShield (BCBS) that guided development of IT strategies that supported company and department strategic business plans; corporate yearly revenue of $6B. Personally contributed to $25M in business, supported cost savings of over $40k annually, and support BCBS in achieving CMMI Level 3 compliance.
Systems Integration Analyst & Engineer at Lockheed Martin supporting the CMMI Level 5 audits, facilitating Lean Six Sigma Greenbelt training, performing gap analysis, and supporting business process improvement and change management initiatives.
certifications & REGISTRATIONS
DUNS 0036683954 | CAGE 7ESE5
Contact us today for more information or to schedule a consultation
Address: 14300 Gallant Fox Ln #211B
Bowie, Maryland 20715